Tier 2 · Live

In-house systems that quietly do the work.

Lead triage, command centres, monitoring, GDPR-ready automation. Build once, run continuously. You own it.

In-house

Lives on your infrastructure. Yours, not ours.

GDPR-ready

Audit trails, logs, retention rules — paperwork sorted.

AI where it helps

Drafting, classifying, summarising. Humans still decide.

£500–£5,000 + monthly

Fixed build cost, modest monitoring fee. No surprises.

Pricing

Build once. Run continuously. All prices GBP, ex VAT.

Automation Builds

ServiceWhat it doesFrom
Workflow Automation SuiteForms, triggers, reminders, multi-step automation£499
Lead Triage + AI ReplyClassify, draft, profitability-gate inbound leads£699
Reporting + Scorecard PortalAuto data ingest, weekly scorecard, dashboard£699
Knowledge Base + AIBusiness AI Q&A trained on your docs£799
Customer Command CentreOne dashboard: leads, customers, billing, ops£999
E-commerce AutomationListings, orders, pricing, fulfilment£999
Tailored BuildCustom scopeQuote

Monitoring Plans (Recurring)

PlanIncludesPrice
WatchUptime checks + downtime alerts£18/mo
Insight+ logs, incidents, AI-explained failures£39/mo
Assurance+ priority alerts + monthly review call£79/mo
Response+ hands-on response + sector compliance£149/mo

Operational Partner

PlanIncludesPrice
Operational PartnerOngoing technical partner + planning + improvementFrom £499/mo

How a Tier 2 project goes

1

Discovery call

30 min. What's breaking, what's wasting time.

2

Scope + quote

Recommended package, fixed scope, fixed price within a week.

3

Build (2–6 weeks)

Built in your infrastructure. Regular previews, regular feedback.

4

Handover or partner

Walk-away or stay on a monitoring/retainer plan.

Hour a day going on admin?

Most Tier 2 work pays for itself within 6 months. Send a quick enquiry to find where yours is.

Send an enquiry →

Examples

Tier 2 systems in production today.

NORA live infrastructure monitor

ProblemFinding out you're down from a customer email, not a tool.
BuiltAlways-on health checker, plain-English timeline, AI explaining what broke.
OutcomeSame job as £400/mo enterprise tools. 2-sec status answer.
postgresflaskclaude

AI customer command centre

ProblemHalf a dozen tabs to run a business — quiet hour-a-day burn.
BuiltMission-control: customers, leads, billing, monitoring, AI inbox.
OutcomeReplaces 6 tabs + 30-min daily check-ins. We use it ourselves.
sqlitessenginx

Lead triage + AI auto-reply

ProblemLead response slips to hours. Money burned on bad leads.
BuiltInbox agent classifies, drafts reply, gates by profitability vs cost-per-lead.
Outcome5-second reply vs 4 hours. £60+/lead saved on bad fits.
gmail apiclaudesqlite

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